Shipping Info

How can I track my package?

If tracking info is available, you can track your package by way of the Your Orders page. Simply click "Track Package" next to the delivery you need to follow.


To take advantage of FREE Shipping:

  • Place a minimum of $25 of eligible products in the Shopping Cart.
  • Go on to checkout.
  • Ship your items to one particular U.S. address.
  • Select "Group my items into as few shipments as possible" as the shipping preference.
  • Select FREE Shipping as your shipping speed. Your order will be delivered within 3-8 working days after all of your merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free delivery!

Utilizing this type of shipping option, we fulfill your order in the more cost-efficient way. This allows us to pass our savings on to you by means of free shipping. While it could take some extra time to pack and ship your order, you'll still receive it around the estimated delivery deadline.

International Shipping

We gladly accepts orders from around the globe. Available product lines, shipping rates and fees could vary according to delivery address for your order.

To see the shipping rate information specific to your order's destination, find your region.

There could be limitations on where and whether vendors offer international shipping. For details, visit our the vendors international shipping details page.


The subsequent items can be shipped to just about all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that demand special handling because they're extremely heavy (like, multi-volume sets) may not be shipped outside the U.S. If it is so, it is noted within the product detail page.

Returns & Replacements

The above mentioned conditions (including, if applicable, terms related to the Import Fee Deposit) also apply to the shipment of any replacement item that could be shipped if there is an issue with the original shipment. Should you return a product to us, you're the exporter from your destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. To learn more please make use of the "Contact Us" form page.

Customs, Duties, and Taxes

You will be liable for assuring that the product might be lawfully imported to your destination country. When ordering the recipient will be the importer of record and will observe all laws and regulations in the destination country. Orders which are shipped to countries outside the United States could possibly be subject to import taxes, customs duties and costs levied by the destination country. The person receiving an international shipment can be subject to such import taxes, customs duties and costs, which are levied after a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control of these charges and can't predict whatever they may be. Customs policies vary widely from country to country; make sure you get hold of your local customs office for additional information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

When To Expect to have Your Order

Our estimated delivery date on your order relies how quick we can obtain and ship your items, your shipping address, and also the shipping speed and options you choose. Items Requiring Special Handling

Some items, such as bulky media items, large TVs, and certain perishable products require special handling and shipping methods (which include Expedited Chilled Shipping). You can get information regarding these items as well as their shipping requirements and charges from the suppliers product delivery page.

Shipping to APO, FPO, or DPO

Standard Shipping Deliveries usually takes longer--up to A month for APO, FPO, or DPO addresses.

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